Do you offer 24/7 sales & technical support?
Yes, NetKL operates 24x7 (inclusive of public holidays & weekends).
Please note that; our Main Communication Method is only via Email ( [email protected] ), because that Email is Monitored at all times (24x7). SMS/Watsapp/Facebook Messaging are not encouraged, because they are seldom monitored. However, if you Do Not receive our Auto-Generated Email Reply (with Ticket Number) within 30 minutes, You Must Call our Hotline immediately, to Avoid any Delay in Service Activation/Renewal.
Kindly refer our Payment Notification Terms HERE.
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We normally activate our client's hosting account within 5-30 minutes, AFTER receiving your email...