<English Version>

Watch Out for Phishing Emails! 

Have you ever received fake "phishing" emails, designed to get you to provide private information?

This is how phishing emails work :

1) They often look official and may appear to come from a real company.

2) They may threaten account suspension or other actions if you don't update info.

3) Links and attachments may install malware if opened.

Do not fall victims!

Here's how to protect yourself :

1) Check the sender address - does it match the company? If not, delete.

2) Don't click links or attachments unless you're expecting them.

3) Log in directly to sites via your browser to check messages (instead of through emails).

4) Contact companies via their official contact info if you have any doubts.

5) Only provide info through official company sites and contacts.

6) Contact us if you ever doubt an email’s authenticity.

How scammers 'harvest' (collect) your email addresses on the internet :

1) Scammers usually 'harvest' (collect) user's email addresses from the internet by uing an 'email harvester' software. This often occurs when you input your email address on your company's website, other websites, or in social media.

2) Once scammers have successfully amassed thousands of email addresses, they create a 'phishing' email (fake email) and send it in bulk using an 'email blaster' software to all those email database they harvested.

Tips to prevent your email address from being discovered by an 'email harvester' software.

1) Please be aware that in the event of any 'phishing' activities, NetKL is unable to take direct action or intervene.

2) However, you can reduce the risk of 'phishing' by avoiding the use of easily copyable email formats like hq@yourdomain.com.

3) Instead, use the email hq[at]yourdomain.com to avoid detection by 'email harvester' software used by scammers.

4) On your website, consider displaying the email hq@yourdomain.com in image format (not as text).

Staying alert protects you from fraud.

We're here to help keep your online presence secure.

Contact our support team via LiveChat here :  https://m.me/netkl immediately, if you have any suspicions about emails that you've received.

<Bahasa Melayu>

Sentiasa awas dengan email 'Phishing' !

Anda pernah terima email "phishing" (penyamaran palsu), yang cuba mendapatkan info sensitif/peribadi anda?

Cara kenali email 'phishing' :

1) ia selalunya nampak seperti email rasmi, seolah-olah datang dari syarikat yang sah.

2) ia mungkin mengugut untuk 'suspend' akaun/email anda, atau ugutan2 lain, jika anda tidak ambil tindakan.

3) link (dan attachment) yang disertakan, mungkin sudah di-install malware, jika anda buka/klik.

Jangan jadi mangsa 'phishing' (penyamaran palsu) oleh scammer!

Lindungi keselamatan online anda, dengan sentiasa :

1) periksa alamat email Sender ; adakah ia sama dengan domain syarikat yang ia wakili? Jika tidak, delete sahaja.

2) jangan klik link (atau apa2 attachment), kecuali jika anda memang pasti, dari mana ia datang, dan memang menunggunya.

3) selain dari email, anda boleh juga terus terus login ke portal syarikat tersebut (melalui browser), dan semak sama ada email tersebut memang dihantar oleh syarikat tersebut.

4) hubungi syarikat melalui website rasmi mereka, jika anda mempunyai sebarang keraguan.

5) pastikan, anda hanya berikan info anda melalui website rasmi syarikat tersebut sahaja.

6) atau, akhir sekali, jika anda masih ragu2, sila hubungi NetKL terus : https://m.me/netkl , untuk mendapatkan kepastian.

Cara scammer 'harvest' (kutip) alamat email anda di internet :

1) Scammer biasanya 'harvest' (kutip) alamat email orang ramai dari internet menggunakan 'email harvester' software, lebih2 lagi, jika anda pernah letak email tersebut di website syarikat (atau mana2 website lain2), atau di social media.

2) Setelah mereka berjaya kutip berjuta2 alamat email, mereka akan cipta email 'phishing' (email penyamaran) dan menghantarnya ke senarai email tersebut, secara pukal (menggunakan software 'email blaster')

Tips cara untuk elakkan email anda dikesan oleh software 'email harvester' :

1) Untuk aktiviti 'phishing', ia di luar kawalan NetKL. NetKL tidak boleh buat apa2.

2) tetapi, hanya anda sahaja yang boleh kurangkan kejadian tersebut, iaitu dengan tidak letak email hq@domainanda.com (yang mudah dicopy oleh software).

3) sebaiknya, letak hq[at]domainanda.com , supaya ia tidak dapat di detect oleh software 'email harvester' oleh scammer.

4) jika di website, anda boleh letak email hq@domainanda.com tersebut dalam bentuk gambar (bukan tulisan).

Oleh itu, sentiasalah berjaga-jaga supaya anda selamat dari sebarang penipuan.

Kami di sini sedia untuk membantu anda menjaga keselamatan online anda

Jika masih ada soalan/keraguan, sila hubungi support team kami melalui LiveChat, di sini : https://m.me/netkl