<English version>
Dear valued clients,
We have been informed by our Cyberjaya Datacenter; that they are experiencing 'connectivity' issue, which may result in intermittent connectivity for services hosted on affected network segments.
Their engineering team is currently on-site and actively working to diagnose and restore the connection.
Estimated Time to Restore (ETTR): approximately 2 hours
During this period, some websites and email services may experience temporary (or intermittent) accessibility issues.
They sincerely apologise for any inconvenience caused and appreciate your patience and understanding.
Further updates will be shared as soon as more information becomes available.
Yours sincerely,
NetKL Network
(Versi B. Melayu)
Salam, klien NetKL yang dihormati.
Kami dimaklumkan oleh pihak Datacenter Cyberjaya bahawa; mereka sedang alami isu 'connectivity', yang menyebabkan gangguan 'connection' bagi server2 yang terlibat.
Pasukan jurutera mereka kini berada di lokasi dan sedang menjalankan kerja-kerja pemulihan bagi menyelesaikan isu ini.
Anggaran Masa Pemulihan (ETTR): kira-kira 2 jam
Sepanjang tempoh ini, sebahagian laman web dan perkhidmatan emel mungkin mengalami gangguan sementara.
Mereka memohon maaf atas sebarang kesulitan yang berlaku dan amat menghargai kesabaran pihak anda.
Makluman lanjut akan dikongsikan dari semasa ke semasa.
Sekian, terima kasih.
Yang benar,
NetKL Network
Thursday, March 5, 2026
