<English version>
Dear our valued clients.
We regret to inform you that; NetKL will be discontinuing our 'Reseller Hosting' (RS1) service, effective June 1, 2024.
This decision was made because, the operating cost for RS1 service has been increasing, and becoming less profitable to the company.
We understand the impact this may have on your operations, and we are committed to ensuring a smooth transition for all affected clients.
If you are currently using the RS1 service, you can either :
1) move your hosting accounts to our 'Shared Hosting' plans here : https://www.netkl.com/shared-hosting#HostingPlansComparison
2) or, alternatively, migrate your hosting data/accounts to another hosting provider (that offers 'Reseller Hosting' program)
before June 1, 2024.
You have around 1 month (from this notice) to do that.
Our support team is available to assist you with the migration process and answer any questions you may have.
We understand the inconvenience this may cause, and we thank you for your understanding as we work to provide you with better services moving forward.
Please don't hesitate to reach out to our support team at support@netkl.com or via LiveChat : https://m.me/netkl , if you need further clarification/assistance.
Yours sincerely,
NetKL Network
(Versi B. Melayu)
Salam, klien NetKL yang dihormati.
Sila maklum bahawa; NetKL akan menghentikan servis 'Reseller Hosting' (RS1), bermula pada 1 Jun 2024.
Keputusan ini dibuat kerana kos operasi servis RS1 ini semakin tinggi, dan ia tidak lagi menjana keuntungan yang optima kepada syarikat.
Kami faham, keputusan ini akan memberikan impak terhadap operasi bisnes anda. Oleh itu, kami akan pastikan segala urusan pemindahan akaun hosting anda, berjalan dengan lancar.
Jika anda sedang menggunakan servis RS1 ini, anda boleh pilih, sama ada :
1) mahu pindahkan akaun hosting anda kepada pakej 'Shared Hosting' kami di sini: https://www.netkl.com/shared-hosting#HostingPlansComparison
2) atau, cara lain, anda juga boleh pindahkan data/akaun hosting anda ke syarikat hosting lain (yang ada tawarkan program 'Hosting Reseller')
sebelum 1 Jun 2024.
Anda ada masa lebih kurang 1 bulan (dari tarikh notis ini), untuk uruskan pemindahan data tersebut.
Kami faham, keputusan ini mungkin akan menimbulkan kesulitan kepada operasi bisnes anda, namun, kami berterima kasih kerana anda memahami keputusan bisnes ini.
Jika anda ada apa-apa soalan (atau perlukan sebarang bantuan), anda boleh hubungi kami, pada bila-bila masa melalui Ticket (atau email support@netkl.com), atau melalui LiveChat: https://m.me/netkl
Salam hormat,
NetKL Network
Monday, April 29, 2024
