I'm having trouble sending email, what could the problem be?

If you are having trouble sending email, it is probably due to the auth scheme needed to allow you access to send mail using the server resources. What does this mean?

In an effort to prevent unauthorized users from using the server to spam, there are certain measures taken.
These are, your user needs to check their email before trying to send an email. This is so the server may retrieve your ip that your user is logged in from thus given that ip permission to relay email using the server. To ensure the server authorizes your email you may need to adjust your email settings like so:

You'll need to adjust your email settings using these instructions below.
> In outlook, go to
> Tools --> Accounts -->
> Select Mail
> Select the email account
> Select Properties
> Select the server tab
>
> Down the bottom of the page is a checkbox option that says
>
> My Server Requires Authentication
> select it,
> click ok and you're done

  • 26 Users Found This Useful
Was this answer helpful?

Related Articles

" Domain has exceeded the max defers and failures per hour (5/5 (100%)) allowed. Message discarded. " - cPanel

<English version>What is this error? :If you are receiving an error similar to "Domain...

How to create an Email Address

This is how to create an email address using your domain :...

Your IP Address Has Changed. Please log in again.

When you receive "Your IP address has changed" message during login (either cPanel or Webmail),...

How to reset Email Password in cPanel

  <English Version>   How to reset Email Password in cPanel   If you forgot your email...

How To Setup Your Email on PC , Laptop or Mobile

  <English Version>   How To Setup Your Email on PC / Laptop / Mobile Phone After...