Dear NetKL's valued clients,
TM is currently having connection issue to US, North Asia, and Europe. (refer email below)

They are fixing it.

We will inform you, once it has been fixed.

Best regards,

Support Team
NetKL Network

----- Original Message -----
From: TM's Brickfield datacenter
To : All clients
Sent: Monday, August 01, 2011 3:37 PM
Subject: PMW NOTIFICATION : AAG PE2011073072485 submarine cable system

Dear Customer,

We regret to inform you that we received information from our upstream that AAG (Asia-America Gateway) cable system is performing emergency power maintenance and will result in traffic performance degradation to US, N. Asia and Europe.

Expect higher latency and packet loss for customers nationwide towards those regions. The emergency maintenance window requested is from 01 August 2011 until 07 August 2011

Our upstream is doing its best to manage traffic congestion and your kind patience and understanding is highly appreciated.

Thank you & Regards,,

TM's Brickfield Datacenter,
Kuala Lumpur

Monday, August 1, 2011

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