Please Login or Register

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Search

Articles

Article can I edit/manage my own DNS?
1) Yes. You can manage via domain's control panel.2) Yes. You can manage your own DNS...
Views: 483
Article Can I upgrade my account at any time?
You can upgrade your account at any time. It will take only few minutes. Just pay the price...
Views: 482
Article Can I use my own PHP and CGI script?
Yes, certainly! We also do provide various pre-installed script (eg. Fantastico/Installatron)...
Views: 452
Article Do you do website backup?
YES. We do full backup everyday (Monday - Sunday).If required, you may always download the backup...
Views: 461
Article Do you guarantee that the hosting package price you offered will not change/increase in future?
Once you have registered & paid for a package, we guarantee that the price you need to pay...
Views: 449
Article Do you offer 24/7 technical support?
Yes, we do offer 24/7 technical support. At any time, if there is any problem with your or one of...
Views: 427
Article Do you offer Money-Back-Guarantee?
Since the registrar's policy does NOT offer Money-Back-Guarantee once domain has been activated,...
Views: 445
Article Do you offer Windows hosting?
No. For now, we only provide Linux hosting.
Views: 400
Article Do you support International domain names and clients?
We support all domain name extensions from around the world.
Views: 409
Article How do I create MySQL Database?
Kindly watch the tutorial video at : http://www.netkl.com/demo/cpanel/12CreateDatabase.htm
Views: 412
Article How long would it take for my account to be activated?
You hosting account will be activated in 30 minutes (the earliest) and 12 hours (the latest)...
Views: 410
Article How many domains that I can use in a single webhosting account?
Depending on the plan you subscribed. Basic Plan allows only 1 domain. However, you can add-on...
Views: 452
Article I have already had a domain name. What do I need to do now?
Since you have had a domain name, you only need to key-in your domain name during your webhosting...
Views: 478
Article I have already had a domain. Am I entitled for any discount, if I want to buy a web hosting?
No. Our price is fixed (with or without the domain registration), as we are giving away domain...
Views: 449
Article If I upgrade my hosting plan, will my existing data be lost?
No. All data will remain the same. No lost.
Views: 428
Article The Bandwith Rate given to every package is for use for how long?
The Bandwith Rate is for 1 month. Every beginning of a month, the bandwith calculation will be...
Views: 443
Article What currency are the prices in?
All prices listed are in RM (Ringgit Malaysia), except when you make payment using Paypal, where...
Views: 439
Article Where is your server located?
All of our servers are located at TMnet Datacenter, Brickfield, Kuala Lumpur & Cyberjaya.
Views: 479
Article which control panel is better? cPanel or DirectAdmin?
They are about the same. cPanel is more graphical, whereas Directadmin is more...
Views: 457

Language:

Quick Navigation

Portal Home Portal Home
Client Area Client Area
Announcements Announcements
Knowledgebase Knowledgebase
Submit Ticket Submit Ticket
Downloads Downloads
Order Order
Testimonials Testimonials
Submit Testimonial Submit Testimonial

Client Login

Email

Password

Remember Me

Search