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can I edit/manage my own DNS?
1) Yes. You can manage via domain's control panel.2) Yes. You can manage your own DNS...
Views: 483
Can I upgrade my account at any time?
You can upgrade your account at any time. It will take only few minutes. Just pay the price...
Views: 482
Can I use my own PHP and CGI script?
Yes, certainly! We also do provide various pre-installed script (eg. Fantastico/Installatron)...
Views: 452
Do you do website backup?
YES. We do full backup everyday (Monday - Sunday).If required, you may always download the backup...
Views: 461
Do you guarantee that the hosting package price you offered will not change/increase in future?
Once you have registered & paid for a package, we guarantee that the price you need to pay...
Views: 449
Do you offer 24/7 technical support?
Yes, we do offer 24/7 technical support. At any time, if there is any problem with your or one of...
Views: 427
Do you offer Money-Back-Guarantee?
Since the registrar's policy does NOT offer Money-Back-Guarantee once domain has been activated,...
Views: 445
Do you offer Windows hosting?
No. For now, we only provide Linux hosting.
Views: 400
Do you support International domain names and clients?
We support all domain name extensions from around the world.
Views: 409
How do I create MySQL Database?
Kindly watch the tutorial video at : http://www.netkl.com/demo/cpanel/12CreateDatabase.htm
Views: 412
How long would it take for my account to be activated?
You hosting account will be activated in 30 minutes (the earliest) and 12 hours (the latest)...
Views: 410
How many domains that I can use in a single webhosting account?
Depending on the plan you subscribed. Basic Plan allows only 1 domain. However, you can add-on...
Views: 452
I have already had a domain name. What do I need to do now?
Since you have had a domain name, you only need to key-in your domain name during your webhosting...
Views: 478
I have already had a domain. Am I entitled for any discount, if I want to buy a web hosting?
No. Our price is fixed (with or without the domain registration), as we are giving away domain...
Views: 449
The Bandwith Rate given to every package is for use for how long?
The Bandwith Rate is for 1 month. Every beginning of a month, the bandwith calculation will be...
Views: 443
What currency are the prices in?
All prices listed are in RM (Ringgit Malaysia), except when you make payment using Paypal, where...
Views: 439
Where is your server located?
All of our servers are located at TMnet Datacenter, Brickfield, Kuala Lumpur & Cyberjaya.
Views: 479
which control panel is better? cPanel or DirectAdmin?
They are about the same. cPanel is more graphical, whereas Directadmin is more...
Views: 457
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